Course Content
CRM
0/11
Introduction
00:00
PLANNING AND IMPLIMENATION OF CRM PROJECTS
00:00
Understanding relationships
00:00
CUSTOMER RELATIONSHIP MANAGEMNET AND CUSTOMER EXPERINCE
00:00
quiz 1
quiz 2
quiz 3
Assignment 1 why customer wants relationship with suppliers?
Assignment 3
Assignment 2
CRM – FINAL EXAM
00:00
22213 Customer Relationship Management
Overview
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