22321 Effective Business Communication for 21st Century Workplace

Categories: Arts and Humanities
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About Course

Business activity is, in general, constituted through language – in both its written and spoken
forms. Communication is the most valuable skill that graduates can bring into the workforce of
the 21st century. The book Business Communication Today credits communication as one of
the six cornerstones of true professionalism.

Today’s and tomorrow’s workforce, from all parts of India, will be expected to have certain
essential on-the-job communication skills from writing conventional reports to using the latest
digital, social, mobile, and visual media.

Course aims
This course aims to provide a starting point to for new graduates and experienced professionals
master the fundamentals of professional communication.

Course Content

Process of Communication

  • Process of Communication
  • Introduction to Workplace Diversity

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