23050_CONSUMER PROTECTION
About Course
Course outcomes: On successful completion of the course the learner will be able to:
CO-1: Understand the concept of consumer movement
CO-2: Outline the consumer rights and need for consumer protection
CO-3: Acquaint the knowledge of the redressal mechanism of consumer complaints.
CO-4: Identify the types of quality assurance standards.
Course Content
Consumerism – Unit 1
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Consumerism – Role of consumer movement
00:00 -
United Nations (UN) Guidelines
00:00 -
Basic Concepts
00:00 -
CONSUMERISM
Consumer Protection – Unit 2
Redressal Mechanism – Unit 3
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